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Putative Father Registry is Renamed

Effective July 1, 2017, the Virginia Putative Father Registry assumed a new name, the Virginia Birth Father Registry. The Registry provides a process for a putative father to be notified prior to termination of parental rights and/or adoption proceedings regarding a child they may have fathered. Learn more.

Practice Profiles

Breaking New Ground with Practice Profiles

VDSS will partner with Casey Family Programs, Rutgers University School of Social Work and 18 local, child-serving agencies in a ground-breaking study assessing the impact of the Virginia Children's Service Practice Model and Practice Profiles, a framework that guides the delivery and continuous improvement of services to children and families. Learn more.


Virginia Launches New Website To Improve Statewide Access to Food

First Lady of Virginia Dorothy McAuliffe recently unveiled a new interactive website, Virginia Food Access Network (VFAN), to support Virginians struggling with hunger and strengthen access to healthy, local foods throughout the Commonwealth. Learn more.

Know Your Zone

Gov. McAuliffe Urges Coastal Virginians To "Know Your Zone"

Gov. Terry McAuliffe recently announced new, tiered hurricane evacuation zones for the Northern Neck, Middle Peninsula, Eastern Shore and Hampton Roads designed to provide residents with a better understanding of whether they should evacuate in an emergency or shelter at home, based on their street address and the nature of the emergency event. To learn more, visit Know Your Zone.

Kings Dominion

Kings Dominion Honors Virginia's Foster Families

In recognition of National Foster Care Month and the families who support Virginia's foster youth, Kings Dominion will provide free, single-day tickets to foster families. VDSS appreciates Kings Dominion's continued support in helping to create fun-filled experiences for foster families and children. For more information, foster families should contact their local department of social services.


Income Verification Available Online for Child Support Customers

Child support customers now have the option to access and provide income verification information to third parties such as landlords and local departments of social services. To login or register, visit MyChildSupport. A valid e-mail address and mobile number are required for registration. For assistance, contact our Enterprise Customer Service Center at 1.800.468.8894. Learn more.

Foster My Future

New Website for Foster Youth

Foster youth in Virginia have a new, dedicated website to support their success, Foster My Future. The website features resources for foster youth of all ages, including educational, medical and independent living information. Foster youth are encouraged to visit to learn more or sign up to be connected to the latest news, events and resources.

New Call Center Provides Expanded Services to Citizens

New Call Center Provides Expanded Services to Citizens

The new Enterprise Customer Service Center is now available to receive applications over the phone for Supplemental Nutrition Assistance Program, Temporary Assistance for Needy Families and Medical Assistance Monday through Friday from 7:00 a.m. to 6:00 p.m. The new Enterprise Customer Service Center Numbers are: Benefit Programs and Child Care & Early Childhood Development: (855) 635-4370 || Division of Child Support Enforcement: (800) 468-8894

three women and one man studying in a library

Child Welfare Stipend Program

The new and improved Child Welfare Stipend Program immerses students in the most current best practice methods such as trauma informed practice, family engagement, and cultural and diversity competence.

VDSS Presents Real Stories of Adoption and Foster Care

Real Adoption & Foster Care Stories

"The Real Stories of Foster and Adoptive Families" is a compilation of compelling anecdotes of how real Virginia families were started, reunited and strengthened through foster care and adoption.

If you or someone you know is willing to share an adoption or foster care story, please email

Adoption Matters

Adoption Matters

You don't need to own your own home, be wealthy, have children already, or be a stay-at-home parent to adopt. There are over 800 children in Virginia waiting for a loving home - find out how you can become their forever family by calling 1-800-DO ADOPT.

MoneyGram at CVS and Walmart

CVS & Walmart now accept cash for child support

Need to pay child support? Spread the word: Most CVS & Walmart MoneyGram locations accept cash for a $3.99 fee. Click here to learn more.

Write your own success story!

Write your own success story!

Are you required to register for work in order to receive SNAP Benefits? Would you like to receive training that may improve your employment skills and help you find a job? We may be able to help you reach your employment goals.

Click HERE for more information!

Every Child Needs Support

Every Child Needs Support

That includes "increasing trust and confidence" in the Division of Child Support Enforcement (DCSE) and its processes by parents to encourage them to "increase their voluntary compliance with child support orders." Click here to learn more about a new grant that DCSE was selected for.


Citizens Served

$ Million

child support collected

$ Million

Disbursed in Adoption Assistance Payments

Commissioner Schultze

Margaret Ross Schultze

WELCOME to the Virginia Department of Social Services
It is our pleasure to offer this website as a resource to connect our programs and services to the individuals and families we serve. It is our hope that we advance our mission of helping people shape strong futures for themselves, their families and communities, through the delivery of essential services that help them triumph over poverty, abuse and neglect.

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. I proudly serve alongside 1,650 (state) and 8,500 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have access to the best services and benefits available to them.

Together, we work each day to serve, empower, and create opportunities for brighter futures.


  • Apr

    Virginia Department of Social Services Expands Services Through Call Center

    The Virginia Department of Social Services (VDSS) announced today that a new Enterprise Customer Service Center is now available to Virginians Monday through Friday from 7:00 a.m. to 6:00 p.m. to provide more streamlined and expanded services. Applications for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and Medical Assistance (MA) can now be accepted over the phone.


  • Mar

    Top Ten Ranking Hospitals Recognized for Exceptional Paternity Establishment Rates

    The Virginia Department of Social Services (VDSS), in conjunction with the Virginia Paternity Establishment Program (VPEP), announced today the top ten Virginia hospitals recognized for outstanding performance in paternity establishment for 2016. Each of these hospitals accomplished paternity establishment rates greater than 80 percent.


  • Sep

    Virginia Selected to Participate in National Governors Association's Three Branch Institute

    Virginia was selected as one of eight competitively-selected states to participate in the National Governors Association's (NGA) Three Branch Institute, which focuses on improving child safety and preventing child fatalities. The Virginia Department of Social Services (VDSS), which is leading the effort, will be working closely


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